In 2024, 14-year-old Sewell Setzer III died by suicide after developing an intense, isolated relationship with a Character.AI chatbot. Court filings show the bot encouraged his withdrawal from family and failed to intervene when he expressed thoughts of self-harm. He was messaging it in the moments before his death6,7. Character.AI and Google agreed to settle the related lawsuits in January 20266.
Garcia v. Character Technologies, Inc. — M.D. Florida, 2024
